How To Get the Most From Your iPhone’s Warranty

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CC-licensed photo by Jeff Turner

7. Inconsistent WiFi connectivity. Many of you may be experiencing this problem but are unaware of it. The clearest sign is when you routinely need to re-select your WiFi access point whenever your iPhone goes to sleep (when it locks itself due to inactivity). Another sign is your iPhone frequently reverts to Edge or 3G despite being connected to a functional WiFi network. Or you may have noticed that when waking up your iPhone, a wireless network that you had just been connected to is no longer showing up when you are prompted to select a network. While there are many WiFi issues that can be corrected in software (resetting the iPhone, restoring the iPhone, forgetting the network, toggling Airplane Mode, or adjusting password or DNS settings on your wireless router), systemic WiFi problems may be indicative of a known issue with the WiFi antenna. If your iPhone is displaying these symptoms you should consider taking it in for a replacement.

8. Clock and text and/or call reception problems. Some iPhone users have reported experiencing problems with their iPhone’s clock keeping the proper time. They have sometimes also had problems such as delayed receipt of text messages (anywhere from two minutes to 30+ minutes) and problems receiving phone calls correctly (i.e. the iPhone does not ring when someone calls). These problems have been linked to damaged Edge and 3G antennas and may be grounds to receive a replacement iPhone.

9. Camera problems. Many iPhone users have reported issues with the iPhone’s camera. Test it out to make sure it functions properly if you do not regularly use it. Some people have reported greenish tints in photographs taken by the camera. While some suggest that this issue can be remedied by editing the photos, others have successfully had their iPhones replaced due to this issue. Many people have reported other problems with the iPhone’s camera ranging from simply not working to taking photos with strange colors present. If you are experiencing any problems with your iPhone’s camera you should consider having it replaced.

Some users have reported strange discoloration in photos taken from their iPhone's camera.
Some users have reported strange discoloration in photos taken from their iPhone's camera.

10. Bluetooth problems. Some iPhone owners have experienced trouble either connecting to or maintaining a connection with Bluetooth devices. If you have been unable to resolve issues with your Bluetooth connectivity, you should consider bringing your iPhone in to be replaced. If you have not tested your iPhone’s Bluetooth features, you should. It would be a shame if you discovered that your iPhone’s Bluetooth is non-functional a month after your warranty lapses, especially with the advent of iPhone applications such as Skype.

11. External speaker problems. Does your external speaker sound muddled? Does your external speaker not work? Does your iPhone behave as if it always has its headphones plugged in even when they are not? If any of these occur persistently then you may have a problem with your speaker or headphone jack. If you are unable to fix the problem by the usual methods (resetting iPhone, restoring iPhone, or inserting and removing your headphone jack) then you should consider taking your iPhone to an Apple Store.

12. Headphone problems. Some iPhone owners have reported problems with their headphones not functioning properly. Make sure that your headphones are not the problem. If the problem occurs on different sets of headphones then something might be wrong with your iPhone headphone jack. You should consider taking your iPhone to an Apple Store.

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